Important Information for Overseas Customers
When placing an order, please provide the following information for contact purposes:
- Name
- Valid Mailing Address
- ZIP Code
- Email Address
- WhatsApp Phone Number
Payment Method
Overseas customers are required to select the "Full Payment" option when placing an order.
Shipping Confirmation
Upon the arrival of the product at our store, we will confirm the shipping cost via email or WhatsApp and provide a payment link for the shipping fee. Once confirmation and payment are completed, the product will be shipped via HKPOST / ECSHIP.
Packaging Notice
Please be aware that there may be instances of dents or damage to the outer packaging of goods; our company is not responsible for this, and customers cannot request a refund based on this reason.
Acceptance of Terms
By making a payment, customers acknowledge and accept the prices and transaction terms listed on the receipt.
Dispute Resolution
In the event of any disputes, CRA5Y reserves all final decision-making rights.
Contact Us
For any inquiries, please reach out to us:
- Email: cra5ywebshop@gmail.com
- WhatsApp: [wa.me/85292391555]
Thank you for your support of CRA5Y SHOP!
